Technical Questions

Q: What should I do if the program crashes every now and then?
Q: why I couldn’t find any data after I full formatted (doesn’t tick the “Perform a quick format” option) the volume in Windows Vista?
Q: I will buy full version if you can guarantee that my data can be recovered.
Q: Can I recover data from a formatted disk?
Q: Can I recover my data after performing FDISK, Pqmagic or Partition Manager?
Q: What kinds of viruses are protected against by the Data Recovery Wizard counter measures?
Q: I have recovered a file, but I cannot open it.
Q: Can I recover files deleted from a floppy disk?
Q: I deleted one or more partitions by accident, can I get them back?
Q: I have accidentally deleted one or more files, can I get them back?
Q: I have accidentally formatted a partition, can I recover data from it?
Q: My hard disk appears physically damaged, can I recover data from it?
Q: How do I recover deleted file(s) and folder(s)?
Q: How do I recover lost photo images?
Q: How do I recover lost Word files?
Q: How do I recover lost Excel files?
Q: How do I recover missing or lost logical drives?
Q: How do I recover formatted logical drives?
Q: How do I recover Fdisked drives?
Q: How do I recover lost file(s) and folder(s)?
Q: How do I recover repartitioned (such as Partition Magic resize partition error) drives?
Q: How do I recover hard disks involving Scandisk and Chkdsk?
Q: How do I recover 'Ghosted' (or 'imaged') hard disk drives?
Q: How do I recover Raw Drive?
Q: How do I recover Encrypted Data on NTFS?
Q: How do I recover Compressed Data on NTFS?
Q: How do I recover dynamic-disk Data in Windows?
Q: Is it safe to run Data Recovery Wizard on my crashed hard drive?
Q: Will Data Recovery Wizard work on a hard drive larger than 137 giga byte?
Q: Can I use Data Recovery Wizard to recover data if my hard drive is not recognized by the BIOS of my computer?
Q: During usage of Data Recovery Wizard I do receive a disk error, what does this mean?
Q: Can I use Data Recovery Wizard to recover data from CD's, CDR's and DVD's?
Q: To recover image file, how can I know it can really recover the data before I buy Data Recovery Wizard?
Q: Can I recovery the data from a delete partition?
Q: Why does it show the state (L, C, and D) in the file list? But some of them do not show the state. What is the meaning of the no-show state?
Q: Why the files found are more than those correctly recovered?

Purchase Questions

Q: How to buy?
Q. How much is it?
Q. Is your online order form secure?
Q. May I use other order options besides online order?
Q. If I pay for the program now, how long will it take before I receive my download URL?
Q. I lost my Data Recovery Wizard. Can you resend it to me?
Q. I have not received a download URL. Why?
Q. Is there a number or size of file fee?
Q: How do I get updates of the Data Recovery Wizard?

Data Recovery Questions

Q. What is Data Recovery?
Q. What causes data loss?
Q. Why is data loss prevention so important?
Q. How can I prevent data loss?
Q. What can I do to protect my data and minimize my chances of losing data?
Q. How often should I back up my data?
Q. Which backup method should I use?
Q. Is one hard disk drive better then another?
Q. What is a computer virus?
Q. What is a SCSI drive?
Q. What is RAID?
Q. Can you suggest a good backup plan for a small business?