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Troubleshooting

Data Recovery Wizard Professional Slow Scans

Symptoms: Data Recovery Wizard Professional scans for data very slowly, on the selected device.This is a result of read errors.

Possible solutions: 1. Check device configuration. Be sure that it's properly setup for use in your system (cabling, id, etc).2. Install the device directly in the system (removes the device from any external enclosures, and installs it as the secondary master in a desktop system).3. Use the Disk Copy application to copy the Bad Device to a new, Good Device. Once you've gotten a copy of the Bad Device to the Good, run Data Recovery Wizard Professional again. Your recovery session should be very quick and run without further delay.

 

I'm getting a blue screen when my device is connected at the start of Windows, help!

This happens when the boot sector is corrupt, or when there is partition damage. This can be caused by virus, power failure or incorrect read/writes on the device.

Here's the solution:

First of all, connect your Hard Disk to another healthy PC as slave.

Then run Data Recovery Wizard Professional, select recovery module and perform the scan. Soon you'll be delightfully amazed with the listing of all the data that you could not previously get.

This does not work with damaged drives, or drives that are not listed in BIOS. As always, please use always the advice, tips and tricks at your own discretion and risk.

 

My computer can't 'see' my Hard Disk, what do I do?

Options:

(1) BIOS report the device at system power on.

Try demo version of Data Recovery Wizard Professional, Free!

Does Data Recovery Wizard Professional recognize the device?

To determine this, use a working computer where the Bad Device is setup as slave, download and install Data Recovery Wizard Professional, start the application. Once started, select the RECOVERY MODULE. Once selected, you'll be presented with a list of recoverable devices that the Data Recovery Wizard Professional can read.

Data Recovery Wizard Professional can do a fine job of locating and recovering your data, and it's free to try, so that you can see the actual results BEFORE you spend any money.

If you've tried everything we offer, but are at your wits end, and the data is mission critical, we kindly suggest that you use a professional data recovery service.

(2) BIOS do NOT see my device at system power on.

Select this option if your system BIOS DOES NOT sees your device when you power it on.

Are you sure that the device is setup and connected properly to your system?Check the following:CablesPowerDevice ID

Check Device Settings

Is bus enabled?

Does Data Recovery Wizard Professional recognize the device?

When all else fails...

If this is an internal device, be sure that the bus is enabled.In DEVICE MANAGER, select the bus to which that the device is connected to, double click, and make sure that it's enabled.If you need additional assistance with this topic, please contact the computer or device manufacturer.

(3) My device is clicking or smoking when I power my system on.

It's URGENT that you turn off the power of the device immediately!You will not be able to recover the device with any commercially available utilities, and you should consult a professional data recovery service provider.

 

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